Tyler's ux portfolio

At Home Depot, one of the ways we accomplish this is by providing store product anywhere customers shop. The Channel Management (CM) department manages any requests for a product to flow both to store and directly to the customer (known as omni-channel). This requesting process currently happens via email, making it difficult to track progress and communication. I was asked to create a request queue for CM to aide in determinations and communication back to the requestor.

 The Inventory, Planning, and Replenishment (IPR) department of The Home Depot created a Microsoft SharePoint site to house all systemic and reporting trainings, as well as helpful links to external tools used to manage inventory. The page was updated and iterated upon over the years, but was difficult to navigate and often times was unreliable. I was asked to research and design a new portal site that was easier to use, and make business recommendations of how to continuously improve the site to fit user needs. 

The Bulk Distributions in-bound ordering team had a large amount manual work leading to associate dissatisfaction and negative impact to inventory levels. In partnership with IT, Product Management, Leadership, Business Intelligence, and cross-functional partners, I worked to suggest and provide effective solutions and eliminate non-value-add, manual, and 

time-consuming tasks. 

Do you groan when you are added to the never-ending group text to organize a hang out with your friends? As my capstone project for General Assembly's UX Design course, I aimed to eliminate the need for group texts. Though user interviews, comparative analysis, affinity mapping, design processes, and user testing, I developed a swiping interface that simply accounts for each individuals wants, needs, and schedules.